CryptoLeo Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use our services. We respect your privacy and are committed to handling your data transparently. The policy describes the types of information we gather, how we use it, who we may share it with and the choices you have about your data.

Types of data we collect

We collect information that is necessary to provide and improve our services. This includes personal details you provide directly, technical data collected automatically and transactional records relating to your account activity.

Personal data

Personal data includes information you give us during registration and account verification - for example name, date of birth, email address, phone number, postal address and identity documents for verification (where required). We also collect account credentials and communication preferences.

Technical data

Technical data is collected automatically when you visit our site. This can include IP address, device and browser type, operating system, device identifiers, connection data, and log information about how you interact with our services. We may also collect location data where needed for compliance or security.

Transactional data

Transactional data covers deposits, withdrawals, transaction history, bets and game activity, payment method details and any other records related to your use of the service. We retain records of communications and support requests for service and security purposes.

How we use your information

We use your data to operate your account, process payments, verify identity, prevent fraud, comply with legal obligations and improve our services. Data may also be used for customer support, security monitoring, and to send service-related messages and updates when necessary.

Data protection practices

We protect personal information using appropriate technical and organisational measures. This includes encryption in transit, access controls, secure storage and regular security reviews. Access to personal data is limited to staff and third parties who need it to perform services or comply with legal obligations.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, analyse site usage and support essential features such as login and payments. Third-party analytics and advertising partners may place cookies to provide aggregated insights or personalised offers. You can manage cookie settings via your browser and opt out of some tracking tools where available.

User rights

You have rights over your personal data, including the right to request access, correction, restriction of processing and deletion where applicable. You can also object to certain processing and request data portability for information you provided directly. We will assess requests in line with applicable law.

Access, correction and deletion of data

If you wish to review, update or delete your personal information, contact our support team through the account area. We will respond and take appropriate action, subject to any legal or operational requirements to retain certain records (for example for fraud prevention or compliance).

Information sharing and third parties

We may share information with payment processors, identity verification providers, fraud prevention agencies, service partners and legal advisors where necessary to provide the service or comply with law. We require third parties to protect personal data and limit use to agreed purposes.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be communicated through the site or by email where we hold contact details. Continued use of our services after changes indicates acceptance of the revised policy.